Our research shows that offering a return policy increases your chance of making a sale. There are pros and cons associated with both options, but it ultimately depends on your comfort level and preference as the seller.
If you decide to offer a return policy consider these terms:
Photograph your item prior to shipment as a record of its condition. It may be important to prove your case. Include your return policy terms directly on your Paypal or Escrow.com invoice and specifically review them with your buyer in advance of the transaction.